Last updated: 26th June, 2025
Welcome to The Skinformé Academy. These Terms of Service (“Terms”) govern your access to and use of our educational programs, websites, digital content, community platforms, and services (collectively, the “Services”).
By enrolling in any course, accessing our website, or participating in our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old and possess a relevant professional background in beauty therapy, skin therapy, massage, lash and brow services, or medical aesthetics to enrol in our training programs. It is your responsibility to ensure the techniques taught comply with the regulations of your country, state, or licensing body.
2. Account Registration
To access most Services, you must create an account. You agree to provide accurate and current information and to maintain the security of your login credentials. You are responsible for all activity that occurs under your account.
3. Course Access & Usage
Digital Access: Online course access is valid for 90 days per individual course, or 12 months if enrolled in a Master or Expert Pathway.
In-Person Courses: Intrinsic Intensive includes 1-day online access, plus 3-day in-person training and 90-day review access.
Completion Requirements: Some certifications require uploading video assessments. Certificates are only issued once assessments are reviewed and approved.
Individual Use Only:
Course enrolment is strictly for the individual purchaser. Sharing, displaying, distributing, or granting access to course materials—including videos, downloads, protocols, or assessments—to any third party (including staff or colleagues) is a serious breach of these Terms and will result in immediate revocation of access without refund. Legal action may be taken for unauthorised use or distribution.
4. Payments & Refunds
All prices are in AUD and include GST where applicable.
Refunds are not provided for change of mind. Please ensure you review course descriptions thoroughly before purchasing.
If a course is cancelled by us, a reschedule or refund will be offered.
For in-person courses, failure to attend forfeits your payment unless otherwise agreed in writing.
5. Intellectual Property
All course content, training methods, facial protocols, videos, materials, and brand assets are the intellectual property of The Skinformé Academy. These materials are provided for personal professional development only.
You may not reproduce, record, modify, distribute, resell, or use any content for commercial training or internal staff education without a formal licensing agreement.
6. Licensing
Use of The Skinformé Facial name ("The Skinformé Facial") on your menu, website, or marketing is permitted under an active licensing agreement.
7. Community & Conduct
You agree to maintain respectful, professional, and constructive engagement in our live trainings, events, and online communities. We reserve the right to remove any participant who engages in:
Harassment, bullying, or inappropriate behaviour
Misuse of intellectual property
False claims regarding certification or affiliation with our brand
8. Disclaimer of Warranties
Courses are for educational purposes only. We do not guarantee specific client outcomes or financial results. You are responsible for ensuring that techniques are applied ethically and appropriately within your practice.
9. Limitation of Liability
To the fullest extent permitted by law, The Skinformé Academy is not liable for any direct, indirect, incidental, or consequential damages resulting from participation in our Services.
10. Privacy
Your data is managed in accordance with our Privacy Policy. By using our Services, you consent to the collection and handling of your personal information as outlined therein.
11. Modifications
We may update these Terms at any time. Continued use of our Services constitutes acceptance of any updated terms.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of NSW.
13. Contact
For questions regarding these Terms or your enrolment, please contact:
The Skinformé Academy
Email: [email protected]
Website: www.skinformeacademy.com